Safe and Responsible Gaming

yesbe's Responsible Gaming —
Keep the fun, keep the control

Gaming is a form of entertainment — not a source of problems. yesbe is always by your side with deposit limits, self-exclusion, and 24/7 support to keep you protected.

21+ Age Restriction: yesbe follows a strict age verification policy. Only individuals aged 21 or above may open an account and play on this platform. Keeping minors away from gambling is our ethical responsibility.

What is Responsible Gaming and why does it matter?


Online gaming is a recreational activity that brings enjoyment when experienced in the right way. However, some people may become overly dependent on playing — this is known as gambling addiction. yesbe believes that responsible gaming means more than following rules; it means placing your mental wellbeing above everything else.

We provide various tools so you can consciously manage the time and money you spend on our platform. You can keep yourself protected by using self-exclusion, deposit limits, and the time-out feature. If you ever feel that things are getting out of hand, contact our 24/7 live chat support team right away.

Remember: there is no guarantee of winning — gaming is purely for entertainment. Placing more bets in the hope of recovering lost money is never a solution. Stick to a planned budget and always act responsibly.

21+
Minimum Age
24/7
Support Service
৳300
Minimum Deposit
৳1,000
Minimum Withdrawal

Reminder: Gambling can become an addictive behavior. Know your limits and seek help when needed.

Our Protection Tools


Deposit Limit

Set a fixed deposit limit — daily, weekly, or monthly. If you reach that limit, the system will automatically stop you. This is the most effective way to manage your budget.

Self-Exclusion

The option to close your account for a set period — from seven days up to permanently. Use this tool whenever you feel you need a break from gaming.

Time-Out Feature

Set a time-out for a short break — 24 hours, 72 hours, or 1 week. During this period, access to your account will be completely disabled and no bets can be placed.

Age Verification

Strict age verification is carried out at registration. Only those aged 21 or above can create an account. Protecting minors is our highest priority.

Reality Check Reminder

You will receive pop-up notifications at set intervals reminding you how long you have been playing and how much you have spent — helping you stay aware.

24/7 Support Team

Our Bangla-speaking support team is available around the clock for any issue. Connect via live chat or email [email protected] — you will get help quickly.

Warning Signs of a Problem


If any of the following applies to you, contact us immediately or take a break.

  • You feel the urge to bet more to recover money you have lost.
  • You are giving gaming more time and importance than family, friends, or work.
  • You are playing beyond your set budget — taking on debt or using household money.
  • You want to stop playing but cannot — you are losing control.
  • You are lying to or hiding things from your family about your gaming.
  • You are experiencing mental distress, depression, or anxiety and are playing to escape.
  • You are neglecting sleep, eating, or other daily activities because of gaming.

Ways to Get Help


Admitting there is a problem takes courage. The sooner you seek help, the sooner you can return to a normal life.

1

Contact Us via Live Chat

Speak directly with yesbe's 24/7 Bangla live chat support — our trained team will help you take the right steps.

2

Activate Self-Exclusion

Activate self-exclusion through your account settings or via the support team. It takes effect immediately.

3

Set a Deposit Limit

If you do not want a full break, set a strict monthly limit — it takes 72 hours to change, so increasing it in a moment of emotion is not easy.

4

Get Support by Email

Write to [email protected]. Our team will assess your situation confidentially and give you the best advice.

Core Principles of Responsible Gaming


Set a Budget

Decide the maximum amount you will spend before you start playing. If that amount is gone, stop playing — do not exceed the limit under any circumstances.

Stick to Time Limits

Do not game for long stretches without a break. Take regular breaks, spend time with family, and give attention to other hobbies and activities.

Treat Winnings as a Bonus

Think of any money won from gaming as a bonus, not a regular income. Never use your gaming budget to cover essential living expenses.

Questions and Answers about Responsible Gaming


You must be at least 21 years old to open an account and play any game at yesbe. Age is verified at registration, and providing false information will result in account termination.

You can activate self-exclusion directly from the "Responsible Gaming" section in your account settings. You can also inform our support team via 24/7 live chat or by emailing [email protected] — they will restrict your account immediately.

No. Reducing a deposit limit takes effect immediately, but a request to increase it is subject to a 72-hour cooling-off period. This delay protects you from making decisions driven by emotion.

Your account balance is kept safe during a time-out or self-exclusion. However, active promotions may expire during that period. Your mental wellbeing is far more valuable than any bonus — take a break when you need one.

Contact us immediately via live chat or at [email protected]. We will lock your account right away and carry out a security check. Change your password and use the account yourself only — account sharing is not allowed.

yesbe's 24/7 live chat support and [email protected] can be your first step. Our team will help you activate self-exclusion and other protective measures. Also speak openly with a trusted family member or friend — seeking help is not a weakness, it is an act of courage.

Stay Safe, Enjoy

We are always ready to make your experience on yesbe safe and enjoyable. Enjoy the games, but always play responsibly.